Document Request
“E-Requests” is the application used by students and alumni to request documents issued by the Registrar’s Office. Document preparation requires 3 to 4 working days.
Payment for document requests can be done online (during request submission) or at the Business Office on campus upon pick-up.
Please note that fees are non-refundable so make sure to choose the correct type of document that you require. If you are unsure which type of document to choose, you can contact the Registrar’s Office. It is recommended to order all required documents in 1 request.
Examples of documents that are requested via this application:
- Official transcript
- Degree authentication
- Enrollment statements (term, year, etc.)
- Third-party documentation (embassy forms, government forms such as Army, General Security, etc.)
- Informative statements (grading system, accreditation, etc.)
How to Submit a Document Request
- Access the E-Requests application.
- Search for the document that you wish to receive and enter the number of copies you require.
- For documents in Arabic, please make sure to type your Arabic name in the related fields.
- You can input any comment that you believe would clarify your request in the “Comments” field.
- Choose one of these delivery options:
- Pick up in Person: The student will pick up the document in person at the Registrar’s Office during the pick-up hours stated above. Please note that you can authorize a third party to pick up the document on your behalf by including the person’s name in the “Comments” section.
- Email to Institutions/Other Universities + Pick-Up in Person: LAU will e-mail the document to the institution/other university/embassy/etc. via the e-mail that you have provided in the comments section. Please note that we do not email documents to private or student emails. Pick up rules are the same as those specified in the “Pick Up in Person” option stated above.
- Express mail (DHL): LAU will send a hard copy of the document via express mail (DHL) to reach the destination the student has specified during request submission. For this type of delivery option, payment can only be processed online and tracking number will be shared via e-mail.
Students receive an automatic email once their documents have been issued by Registrar’s Office and are available for pick-up. Issued documents will be available at the Registrar’s Office for pick-up for a maximum of 1 month from issuance date after which they are shredded.